Last Updated: 23/08/2024

At Network Heroes Ltd, we use cookies and similar tracking technologies to enhance your experience on our website, analyze site usage, and improve our services. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

1. What Are Cookies?

Cookies are small text files that are stored on your computer or device when you visit a website. They allow the website to recognize your device and remember certain information about your visit, such as your preferences, to enhance your browsing experience.

Cookies can be classified as:

• Session Cookies: Temporary cookies that are deleted when you close your browser.
• Persistent Cookies: These remain on your device until they expire or are deleted manually.
• First-party Cookies: Set directly by the website you are visiting.
• Third-party Cookies: Set by third parties, such as analytics or advertising platforms, through the website you are visiting.

2. Types of Cookies We Use

We use the following types of cookies on our website:

• Essential Cookies: These cookies are necessary for the website to function and cannot be switched off. They include cookies that help with security, authentication, and basic functionality like page navigation.

• Performance and Analytics Cookies: These cookies allow us to analyze website traffic, track user behavior, and measure website performance. This helps us improve our website and your experience.

• Functionality Cookies: These cookies allow the website to remember your preferences, such as your language settings or login information, to provide a more personalized experience.

• Targeting/Advertising Cookies: These cookies are used to track your browsing habits and display relevant advertisements. They may be placed by us or by third-party partners to serve ads that are more relevant to you.

3. Third-Party Cookies

We may use third-party services, such as Google Analytics, to help us understand how users interact with our website. These third-party services may also use cookies or other tracking technologies. We do not control the use of these cookies, and you should refer to the respective privacy policies of these third parties for more information on how they use cookies.

4. How We Use Cookies

We use cookies to:

• Ensure our website functions properly.
• Improve website performance and understand how users interact with the site.
• Personalize your experience by remembering your preferences.
• Track and analyze website traffic for marketing and analytical purposes.
• Deliver relevant advertisements based on your browsing behavior.

5. Your Choices Regarding Cookies

You have the right to decide whether to accept or reject cookies. When you first visit our website, you will be presented with a cookie banner giving you the option to consent to non-essential cookies.

You can also manage your cookie preferences through your browser settings:

• To enable or disable cookies: Most browsers allow you to refuse or accept cookies, including deleting cookies that have already been set. Please refer to your browser’s help section for more information on managing cookies.

  Common browser links:

  • Google Chrome: Cookie settings
  • Mozilla Firefox: Clear cookies and site data
  • Microsoft Edge: Delete cookies in Microsoft Edge
  • Safari: Manage cookies and website data

Please note that if you disable or reject cookies, certain parts of our website may not function properly, and your experience may be affected.

6. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and you are advised to review this policy periodically.

7. Contact Us

If you have any questions or concerns about our use of cookies, please contact us at:

Network Heroes Ltd
Email: [email protected]
Phone: 01253 963247
Address: 13 Durham Road, FY1 3QB