Simple, Predictable IT Support That Actually Works

Fixed monthly pricing. No hidden costs. No surprises - just reliable IT that keeps your business running.
Hero Core

For small teams that need reliable IT support.

£65
/ user / month
Includes:
* Minimum charge of 10 endpoints applies.
Most Popular
Hero Pro

For Businesses that was fully managed, security-first IT

£95
/ user / month
Includes:
* Minimum charge of 10 endpoints applies.
Hero Bespoke

For businesses that need a hands-on IT partner.

POA
/ user / month
Includes:
* Minimum charge of 10 endpoints applies.

Transparent Costs, No Hidden Fees.

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We are completely transparent with everything we do, and is why we give standardised pricing per managed device.

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What’s Included in Every Plan

Still Got Questions?

Straight Answers. No Sales Pitch.

We’ll explain what you're business actually need's - and what you don’t.
No pressure. No jargon. Just honest advice.

We don’t leave tickets sitting.

Most issues are picked up within minutes during working hours, with clear response times based on priority. For urgent problems, we act immediately - not hours later.

We keep things simple.

Our standard agreement is a 12-month commitment, but you can scale users up or down as your business changes. No rigid, locked-in packages.

No problem - your plan flexes with you.

Add or remove users as needed, and your monthly cost adjusts accordingly. You only pay for what you actually use.

Yes - in most cases, we’ll work with what you already have.

If anything needs improving or replacing, we’ll explain why clearly and give you options - no unnecessary upgrades.

We handle the full setup for you.

This includes reviewing your systems, securing your environment, setting up monitoring, and making sure everything is running properly from day one.

Yes - security is built in, not bolted on.

We include endpoint protection, monitoring, and best-practice security as part of our managed service - not as an expensive add-on.

Yes.

You’ll speak directly to experienced engineers who understand your setup - not a call centre or endless handoffs.

That’s absolutely fine.

We can support your internal team, handle overflow, or take care of specific areas like security, cloud, or infrastructure.

We operate on a fair-use basis.

That means you can contact us whenever you need help - we’re here to solve problems, not count tickets.

We fix problems properly.

No quick fixes. No recurring issues. No disappearing tickets. Just proactive, reliable IT that actually works.

We’ll always be clear upfront.

Projects, large infrastructure changes, and third-party licensing aren’t included in monthly support - but we’ll quote everything clearly in advance with no surprises.

Not Sure What You Need?

Let’s Fix Your IT - Properly

We’ll review your setup, highlight risks, and recommend the right plan – no pressure.

No pressure. No jargon. Just honest advice.

Transparent Costs, No Hidden Fees.

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100% Free, No Jargon, IT audit.

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